Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DEGilbertsville, PACustomer since Nov 2012
“Erie and the Lowa group have the BEST customer service!”
- CFPottstown, PACustomer since May 2013
“Everyone is friendly, prompt callbacks, claim settled quickly”
- SRAnonymous, Schwenksville, PACustomer since Sep 1995
“The Lowa Group is a wonderful, professional office. Everyone is pleasant and tries to help and advise with the best advice. We have been with them a long time .”
- MMAnonymous, Pottstown, PACustomer since Jan 1990
“I have no complaints. The few times that I have needed assistance, I have been satisfied with an above average level of cooperation and rather quickly. ”
- AAAnonymous, Collegeville, PACustomer since Sep 2005
“Good, honest, helpful and competent.”
- RCHawley, PACustomer since Dec 1985
“Both you Meredith and Karla Oswald provide competent and friendly service. Both of you are also prompt responding to email and other requests. I’ve been a customer for 40 years (back when it was the Richard Hallmann agency) and I’ve never had reason to look anywhere but your agency or Erie for auto and property insurance needs”
- HKAnonymous, Boyertown, PACustomer since Oct 2015
“I’ve always loved the fast response back to me when I needed help when I call in the past I always got friendly service just knowing I can count on the lowa group ”
- RLPottstown, PACustomer since Dec 2013
“Prompt, informative, helpful and friendly.”
- KFPittsburgh, PACustomer since Aug 1991
“Handled issues efficiently, answered questions thoroughly. Price higher than some competitors but trust the coverage.”
- GGAnonymous, Radnor, PACustomer since Apr 2001
“Customer service by Diane is awesome. She is the main reason I have stayed so long”
- JDPottstown, PACustomer since Feb 2015
“We have been with Lowa Group for decades and you have always been efficient, attentive to our needs, offered good advice and helped us navigate auto insurance claims for life’s little fender benders.”
- DSAnonymous, Philadelphia, PACustomer since Jan 2019
“Your customer service can’t be beat. Courteous, prompt response time with thorough explanations of all the particulars in layman’s terms. Competitive pricing and benefits. My family has been with the Lowa Group for many years and I look forward to many more.
” - PNCollegeville, PACustomer since Apr 2000
“always responsive, broad coverage of needs for insurance, carrier for preferred brands with very competitive pricing and no hassle claim processing”
- LMAnonymous, West Chester, PACustomer since Feb 2016
“Your rates are fantastic. Payment is transparent. Service is excellent. All documents and billings arrive in a timely fashion I have insurance on two cars for less than I was paying State Farm for my Focus. ”
- RFMedia, PACustomer since Sep 2015
“My insurance representative always responds to my calls in a timely manner, answers my questions and concerns, and asks me if I need more clarifications or have additional questions or concerns with her explanations . Her professionalism, understanding and genuine caring as an insurance agent are attributes that add another dimension of value in customer service for Erie Insurance.”