Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MGAnonymous, Staten Island, NYCustomer since Jul 2012
“The entire staff is friendly, courteous, and pleasant to talk to. They always return a call in a speedy fashion when requested. It is a non stressful time working with anyone from your office. ”
- SWAnonymous, Philadelphia, PACustomer since Aug 2018
“I didn’t feel like I was being pressured to get services I didn’t need, I was given options and chance to choose what I wanted. ”
- BPAnonymous, Philadelphia, PACustomer since Jul 2018
“The price that I was quoted for is a great price. The time I received the forms and have the insurance start immediately was great. The customer service was good. Was able to talk to the agent with no problem. ”
- MBAnonymous, Pottstown, PACustomer since Apr 2008
“Justin was amazing in helping me with choosing the right life insurance. He spent time going over my options and explained everything clearly. He was prompt and always available to help!”
- MMAnonymous, Plymouth Meeting, PACustomer since Apr 2002
“In all the years (and they are many) that we’ve been customers, I have never, ever had one bad experience. My calls and requests are always handled immediately, and everyone (particularly Justin & poor Nancy who always seems to have the unfortunate luck of dealing with me) is genuinely friendly. ”
- SPPhiladelphia, PACustomer since Aug 2018
“Great service. Got back to me quickly and were very attentive. I don’t know much about insurance but I felt they were looking out for my best interest and guided me through the process. Very happy with the Lowa group and would definitely recommend to a friend.”
- SKAnonymous, New Tripoli, PACustomer since Apr 2004
“Always pleasant on the phone and quick to get answers. We would and do recommend your office to friends and family ”
- LWPottstown, PACustomer since Aug 2011
“Everyone is always helpful and professional. ”
- AEBridgeport, PACustomer since Sep 2016
“Very nice, trustworthy people who genuinely care and want to help you as best as they can”
- RGReading, PACustomer since Dec 2015
“Bill Lowa, in his busy schedule, kept working hard to have a field adjuster make a visit to our home to asses the loss. Since it was taking almost a week to get to this point, I know that it did not take any longer due to Bill’s efforts. Thank you Bill for all your support through this stressful time!”
- KCAnonymous, Sumneytown, PACustomer since Sep 1998
“They always take care of any issue that comes along. Carla has been great over the years. My premiums seem reasonable compared to my friends. We have been with them for at least 20 years!”
- CSAnonymous, Philadelphia, PACustomer since Jul 2018
“Justin was very patient explaining ALL of my options with me. He took the time to probe for things that were very important for me. I went from having no life insurance to bundling policy with auto, renters, and term life insurance. I was very happy at the end of our call. He just seemed as if he genuinely liked to provide service and and cared about my coverage needs while keeping my payment where I wanted it to me every month. ”
- WUAnonymous, Pottstown, PACustomer since May 1992
“Always have been very responsive to issues, concerns, claims and questions. Never had a delay or problem with communication or service. Polite, knowledgeable customer service. ”
- FAAnonymous, Birdsboro, PACustomer since Dec 2013
“Very helpful.”
- ELLansdowne, PACustomer since Dec 2017
“The Lowa Group has good customer service skills, rather a question or if I need something done you guys take care of it, thanks.”